AI Customer Support SaaSChatbot Platform Development

Support Automation That Converts

Pito

Primary Result

24/7

Always-on support coverage for conversion continuity

Secondary Result

Core growth motions enabled (deflection + lead capture)

Tertiary Result

Unified command center for deploy + analytics

The Challenge

Support demand grew faster than team capacity. Response lag hurt trust, and high-intent leads were buried inside repetitive conversations.

Our Approach

We anchored the product around a clear buyer outcome: instant, useful support that also qualifies intent and feeds pipeline-ready signals to revenue teams.

Implementation Timeline

Delivered a conversion-led product narrative and UX centered on rapid deployment, measurable conversation quality, and centralized optimization without engineering dependency.

Technology Stack

Next.jsReactTypeScriptAI conversation orchestration

Other Case Studies

Wave Marketing

Agency Positioning and Lead Capture Site

Agency Services

Trust-first

Pito

Niche AI Service Idea Platform

AI Product Strategy

ROI-led

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Support Automation That Converts

The Challenge

Our Approach

Implementation Timeline

Technology Stack

Other Case Studies

Agency Positioning and Lead Capture Site

Niche AI Service Idea Platform

Want This Outcome? Book a Glow Audit

Before & After

Deliverables Shipped

Project Screenshots

Results Achieved

Key Takeaways